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Retail & Inventory / Mobile Application
Confidential Retail Client
Retail Store Operations Platform
Bringing Store Operations Into Focus
Enhancing an existing retail application to provide clearer access to store information, operational schedules, inventory data and sales reporting.
- Schedule information
01Confidential Retail Client / Existing product
An Existing App, Enhanced
I enhanced an existing internal store operations app, adding the operational views stakeholders needed while keeping it easy to understand.
02The Challenge
More Information, Still Clear
The app showed too little to monitor store operations. The challenge was to add more without making it harder to use.
How might we
How might we bring more store information into one clear mobile experience?
03My Role
Sole UX/UI Designer
I owned the design end to end, from stakeholder requirements to implementation support.
- 01Stakeholder requirements
- 02Enhancement scoping
- 03User flows
- 04Information & navigation
- 05Mobile interface
- 06Developer handover
04Design Process
From Requirements to a Live Enhancement
- 01Understand
Gathered stakeholder requirements to identify which operational information needed to be supported.
- 02Structure
Translated requirements into mobile user flows and information organisation.
- 03Design
Created the enhanced mobile UI, including store information, maps, schedules, inventory and reporting views.
- 04Deliver
Prepared the design for development and supported implementation.
05The Solution
Designing for Operational Visibility
Map-based store exploration
Stores are found by location on a map, with search and filters, and the Map and Store views one tap apart.
Store information
Store details sit in one scannable layout: location, shop type, lot, size, price and approval status.
Sales reporting
Sales are grouped by period, daily, week to date, last week, month to date and last month, each with quantity, amount and a comparison with last year.
Inventory visibility
Inventory reads as a division table: store days cover from the total down to each category, against last week and last month.
- Schedule information
Relevant operational schedules are accessible in the application.
06Before & After
From Limited Information to Broader Visibility
Before
An existing application with limited operational monitoring information.
After
An enhanced application supporting additional store information, schedules, map views, inventory and sales reporting.
07Outcome
Delivered for Internal Operations
Live internal product
The enhanced store operations app was developed, deployed and is live for internal operational teams. The delivered experience provides access to additional operational information through the mobile application.
- Expanded store information
- Additional monitoring views
- Map-based store information
- Inventory and sales visibility